In recent years, Tech Mahindra has focused on digital transformation and cloud computing, to help clients stay competitive and agile in a rapidly changing business environment. Persistent Systems has a strong presence in the US and Europe, and it is committed to sustainability and social responsibility. In recent years, Persistent Systems has focused on digital transformation and cloud computing to help clients stay competitive and agile in a rapidly changing business environment. Genpact is committed to sustainability and social responsibility, and it aims to help clients achieve their business objectives through innovation and technology.

AI-powered voice search is another latest technology that’s fast gaining ground in the country’s IT outsourcing sector. It enables you to use voice commands to search the internet, website, or app. The voice search queries in India are growing at a rate of 270% annually. Finally, we’ll introduce India’s five popular outsourcing companies and share four best practices to help you outsource successfully. “Companies may not move support, local and technology hubs from India to China, but they could create a hub of many countries like Bangladesh, Sri Lanka and a lot of Middle-Eastern countries. It’s just about them realising it and us taking too long to adjust ourselves.

In addition to having several branches across India, it has a presence in over 50 countries, including China and Japan. This is because they can pay experts in India at $17,000, compared with $100,000 for a senior I.T. Technical work like software development is sent to India with extremely low-skilled specialists and high turnover. Also, there is no continuity in the project delivery since outsourced talents are constantly rotating.

They make sure to monitor project progress using advanced reporting systems. And always ensure that clients are updated about any difficulties or delays related to the project. Apart from this Indians have always been known for their empathy and strong interpersonal skills. Several Fortune 500 corporations, including American Express, SunLife, and Liberty Mutual, are among the clients of EXL Service. The business was recognised as a market leader in the 2020 Payer Operations Services PEAK Matrix Assessment by Everest Group and the 2020 Magic Quadrant for Robotic Process Automation by Gartner. As one of the biggest and most prosperous businesses in the world in 2020, the firm was included in the Forbes Global 2000.

Vast talent pool

One way to screen service providers is by reading their customer reviews. This function helps businesses use automation to collaborate and communicate more effectively throughout the software development life cycle, reducing the overall turnaround time. Besides, the country has an abundance of experienced software companies that are well equipped to manage outsourcing projects of any size and scale. Latin American countries Colombia, Brazil and Mexico are also emerging IT outsourcing centres, although the developers mostly speak Portuguese and Spanish.

  • Each model caters to a unique set of requirements; some models take a ‘one-size-fits-all’ approach while some are more ‘tailored’.
  • Zensar Technologies offers services such as application development, data analytics, and digital transformation.
  • For offering superior services and environmentally friendly practices, Mphasis has received several honours.
  • Given the vast number of outsourcing options in India, it’s inevitable some might deliver subpar results.
  • The leadership team should decide on the company structure based on the short and long-term offshoring strategy.

With deep domain knowledge, the company has rich experience in delivering enterprise solutions for its global clients. They harness next-gen technology solutions and software services integrated with Artificial Intelligence and Machine Learning. Over the years, India has become a sought-after offshoring and outsourcing destination — especially for offshore software development and IT services.

CDN Solutions Group

Capgemini is a global leader in consulting, technology services, and digital transformation, serving clients in industries such as banking, healthcare, and retail. Capgemini has a strong presence in the US and Europe, offering services such as application development, cloud computing, and cybersecurity. Overall, Wipro is a well-respected company in the outsourcing and offshoring industry in India, with a strong track record of innovation and commitment to sustainability and social responsibility. Overall, Infosys is a well-respected company in the outsourcing and offshoring industry in India, with a strong track record of innovation and commitment to sustainability and social responsibility. L&T Technology Services focuses on using technology to achieve revolutionary results and offers a comprehensive range of services tailored to the manufacturing sector.

popular software development companies in India

India is the only country where Cisco outsources software and product development work. Although there is difficulty in finding talented developers, Cisco has set plans with India. The company eyes to invest more and benefit from its pool of skilled professionals. It even held plans to hire engineers globally and outsource its development requirements to Indian software companies instead. Mphasis has a strong presence in the US and Europe and is committed to sustainability and social responsibility.

Top Ten Outsourcing Companies in India

When dealing with clients, businesses should follow every customer’s request. Some foreign companies have to invest in infrastructure to get an operating business in India. Although some Indian BPOs can provide this service, they cannot cater to the market’s demand. The considerable workforce did not help outsourcing companies in India during quarantine. More people means more expenses in transporting equipment of their agents to work remotely.

Flatworld Solutions

About 45% of companies that outsource IT functions state that their IT outsourcing initiatives are intended to save money. About 46% of respondents say that outsourcing gives them access to talents that are unavailable in-house. If you include New Jersey-based Cognizant in the mix, cofounded by Lakshmi Narayanan from Tata Consultancy, then six of the biggest IT services companies in the world are run by Indians.

Knowledge Process Outsourcing (KPO)

Vietnam has invested a lot in its economic resources and focuses a lot on IT and software outsourcing. Similarly, to India, Vietnam is also becoming a popular software producer for many global technology companies, making it a budding global outsourcing examples of fixed costs destination. Dollar for dollar, outsourcing to India often provides more value, both in terms of service range and quality. The quality and diversity of services, from web development to IT solutions, are right up there with the best.